builder.add("fullName", NAMEENTRY);
builder.add("emailAddress", EMAILENTRY);
builder.add("organization", ORGENTRY);
builder.add("subject", SUBJECTENTRY);
builder.add("description", DESCRIPTIONENTRY);
builder.add("softwarePackage", SOFTWAREPACKAGEENTRY);
builder.add("packageVersion", VERSIONENTRY);
builder.add("os", OSTEXT);
builder.add("hardware", HARDWAREENTRY);
builder.add("attachmentOne", EXTRATEXT.getBytes(HTTPUtil.ASCII), "extra.html");
builder.add("attachmentTwo", bis, "bundle.xidv");
if(attach3file != null) {
builder.add("attachmentThree", attach3file);